OFFICE OF THE CITY ENVIRONMENT AND NATURAL RESOURCES OFFICER
EXTERNAL SERVICE
Pursuant to Revised Revenue Code of 2013, that no person natural or judicial shall engaged in the business or real estate development in this City without necessary clearance or permit from the Mayor or his authorized representative.
Office or Division: | City Environment and Natural Resources Office | |||
Classification: | Simple | |||
Type of Transaction: | G2C-Government to Citizen/g2b-Government to Business | |||
Who may avail: | Household and non-household (Business establishments, barangays) | |||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
Tax Declaration (Proof of Ownership) for new applicant | City Assessors Office | |||
Brgy. Resolution of no objection, Brgy. Clearance | Barangay Captain | |||
Pictures of Waste Disposal Facilities (For piggeries and poultry | Client | |||
CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
1. Inquire for necessary requirements | The Office of the City ENRO shall conduct an interview to client for the purpose of securing clearance and provide list of requirements | None | 2 minutes | Administartive Aide I (Job Order Worker) |
2. Presentation and validation of all the requirements | The Office of the City ENRO shall receive and validate all the requirements presented by the client | None | 2 minutes | Administartive Aide I (Job Order Worker) |
3. Scheduling the date and time of inspection of establishment | The Office of the CITY ENRO shall set the schedule of inspection of establishment to verify the compliance of the requirements | None | 2 minutes | Administartive Aide I (Job Order Worker) |
4. Issuance of Environmental Certificate to Operate (ECO) | The Office of the City ENRO shall issue Environmental Certificate to Operate (ECO) to the client upon its compliance | None | 2 minutes |
Maria Cristina H. Sunguad (City ENRO) Administartive Aide I (Job Order Worker) |
5. Claiming of Certificate and Sign in the Log book | The client shall claim the certificate and sign in to the log book | None | 2 minutes | Administartive Aide I (Job Order Worker) |
TOTAL | 10 minutes | |||
The CITY ENRO Office is responsible to assist the clients in addressing POLLUTION complaint thru conduct of ocular inspection, issuance of notice of violation and providing recommendation to violators.
Office or Division: | City Environment and Natural Resources Office | |||
Classification: | Simple | |||
Type of Transaction: | G2C-Government to Citizen | |||
Who may avail: | Anyone | |||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
Formal Letter of complaint | City ENRO | |||
Proof of violations (Pictures/ documents /specimen) | Client | |||
CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
1. Filling and submitting letter of complaint | The Office of the City ENRO shall receive the complaint and interview the client | None | 1 day | Administartive Aide I (Job Order Worker) |
Verify the complaint and endorse to the concerned Inspection team for action | None | |||
Coordinate with the Office of the City Mayor and Brgy. Captain the schedule of inspection | None | |||
Conduct an inspection to verify the complaint | None | |||
Prepare documents relative to the conduct of inspection/ investigation Collect samples if necessary | None | 1 day | Administartive Aide I (Job Order Worker) | |
Prepare Notice of Violation. Record and release via personal service for fast and appropriate delivery Technical conference/meeting scheduling | None | 2hours | Maria Cristina H. Sunguad (City ENRO) Administartive Aide I (Job Order Worker) | |
Conduct meeting/Technical Conference with complainants, respondents and other stakeholders | None | 3hours | Maria Cristina H. Sunguad (City ENRO) Administartive Aide I (Job Order Worker) | |
Commitments will be made to be concurred/signed by the respondents for validation of compliance | None | |||
TOTAL | 2 days and 5 hours | |||
The Office of the Mayor thru the City Environment and Natural Resources Office issue environmental clearance to clients as requirement for land reclassification.
Office or Division: | City Environment and Natural Resources Office | |||
Classification: | Simple | |||
Type of Transaction: | G2C-Government to Citizen/g2b-Government to Business | |||
Who may avail: | Landowner | |||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
Tax Declaration (Proof of Ownership) for new applicant | City Assessor Office | |||
Brgy. Resolution of no objection, Brgy. Clearance | Barangay Captain | |||
Copy of Site Development Plan | Client | |||
CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
1. Inquire for necessary requirements | The Office of the City ENRO shall conduct an interview to client for the purpose of securing clearance and provide list of requirements | None | 2 minutes | Administartive Aide I (Job Order Worker) |
2. Presentation and validation of all the requirements | The Office of the City ENRO shall receive and validate all the requirements presented by the client | None | 2 minutes | Administartive Aide I (Job Order Worker) |
3. Scheduling the date and time of inspection of establishment | The Office of the CITY ENRO shall set the schedule of inspection of establishment to verify the compliance of the requirements | None | 2 minutes | Administartive Aide I (Job Order Worker) |
4. Issuance of Environmental Certificate to Operate (ECO) | The Office of the City ENRO shall issue Environmental Certificate to Operate (ECO) to the client upon its compliance | None | 2 minutes | Maria Cristina H. Sunguad (City ENRO) Administartive Aide I (Job Order Worker) |
5. Claiming of Certificate and Sign in the Log book | The client shall claim the certificate and sign in to the log book | None | 2 minutes | Administartive Aide I (Job Order Worker) |
TOTAL | 10 minutes | |||
Office or Division: | City Environment and Natural Resources Office | |||
Classification: | Simple | |||
Type of Transaction: | G2C-Government to Citizen | |||
Who may avail: | Students, Barangays, Walk-in Clients | |||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
Letter of request | Client | |||
Phone in request | Client | |||
CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
1. Submit letter of request/Phone in request | Receive letter request | None | 1 minute | Administartive Aide I (Job Order Worker) |
Evaluate request | None | 2 minutes | Administartive Aide I (Job Order Worker) | |
Prepare IEC requested materials if available (depending on requested no. of copies) | None | 10 minutes | Administartive Aide I (Job Order Worker) | |
Release of IEC materials to client | None | 2 minutes | Administartive Aide I (Job Order Worker) | |
TOTAL | 15 minutes | |||
Office or Division: | City Environment and Natural Resources Office | |||
Classification: | Simple | |||
Type of Transaction: | G2C-Government to Citizen | |||
Who may avail: | Students, Barangays, Walk-in Clients | |||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
Letter of request | Client | |||
CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
1. Submit letter of request | Receive letter request | None | 1 minute | Administartive Aide I (Job Order Worker) |
Evaluate request | None | 2 minutes | Administartive Aide I (Job Order Worker) | |
Inform designated staff of action required | None | `1 minute | Administartive Aide I (Job Order Worker) | |
Prepared presentation materials | None | 5 minutes | Administartive Aide I (Job Order Worker) | |
Conduct lecture/seminar | 1 day | Maria Cristina H. Sunguad (City ENRO) Administartive Aide I (Job Order Worker) | ||
TOTAL | 3 days and 9 minutes | |||