OFFICE OF THE CITY INFORMATION OFFICER

EXTERNAL SERVICE

1.Provision of Research Materials, Pamphlets, Tarpaulins, Community Paper and Database Information to Private Sectors, Government Agencies, Non-Government Organizations,Students and the Academe.

Production of information materials as request by every department as well as the general public to close the communication gap between the LGU and its constituents through dissemination of relevant information regarding the programs and projects of the government

Office or Division:

City Information Office

Classification:

Simple

Type of Transaction:

G2C - Government to Citizen

Who may avail:

General Public

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Letter of Request

Responsibility of the Client

Valid Identification Card

Responsibility of the Client

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Submit letter of request or fill-up request form

1.Receives request

None

5 Minutes

MIO Staff

2.Interview/validation of request and recording of request to logbook

2.Conduct interview for validation

None

5 minutes

MIO Staff

3.Endorsement of request

3.Approval of request.  

None

5 Minutes

ROBENSON M. SALE

MIO

4.Wait for the approval

4.Releasing /Issuance of information and materials

None

5 Minutes

MIO Staff

TOTAL:

None

20 Minutes

2.Provision of Copy Video Footages/ Layout

To maximize the use and potential all forms of media in order to advance the welfare and interests of the LGU and the general public

Office or Division:

City Information Office

Classification:

Simple

Type of Transaction:

G2C- Government to Citizen

Who may avail:

General Public

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Letter of Request

Responsibility of the Client

Valid Identification Card

Responsibility of the Client

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Submit letter of request or fill-up request form

1.Receives request

None

5 Minutes

MIO Staff

2.Interview/validation of request and recording of request to logbook

2.Conduct interview for validation

None

5 Minutes

MIO Staff

3.Endorsement of request

3.Approval of request.  

None

5 Minutes

ROBENSON M. SALE

MIO

4.Wait for the approval

4.Releasing /Issuance of information and materials

None

5 Minutes

MIO Staff

TOTAL:

None

20 Minutes

3.Provision of Digital Photography/ Downloading /Copying 

To maximize the use and potential all forms of media in order to advance the welfare and interests of the LGU and the general public

Office or Division:

City Information Office

Classification:

Simple

Type of Transaction:

G2C- Government to Citizen

Who may avail:

General Public

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Letter of Request 

Responsibility of the Client

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Submit letter of request or fill-up request form

1.Receives and records the request.

None

2 minutes

MIO Staff

2.Interview/validation of request and recording of request to logbook

2.Conduct interview for validation.

None

2 minutes

MIO Staff

3.Endorsement of request

3.Approval of request.  

None

2 minutes

ROBENSON M. SALE

MIO

4.Wait for the approval

4.Releasing /Issuance of outputs/ materials

None

10-20 minutes depending on size of the outputs

MIO Staff

TOTAL:

None

15 Minutes

4.Provision of Ledwall Advertisement and Promotion

To maximize the use and potential all forms of media in order to advance the welfare and interests of the LGU and the general public.

Office or Division:

City Information Office

Classification:

Simple

Type of Transaction:

G2C- Government to Citizen

Who may avail:

General Public

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Letter of Request 

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Submit letter of request or fill-up request form

1.Receives and records the request.

None

2 minutes

MIO Staff

2.Interview/validation of request and recording of request to logbook

2.Conduct interview for validation.

None

2 minutes

MIO Staff

3.Endorsement of request

3.Approval of request.  

None

2 minutes

ROBENSON M. SALE

MIO

4.Wait for the approval

4.Uploading and Copying

None

10-20 minutes depending on size of the outputs

MIO Staff

TOTAL:

26 Minutes

OFFICE OF THE CITY INFORMATION OFFICER

INTERNAL SERVICE

1.Provision of Ids (As Per Anti-Red Tape Act)

Office or Division:

City Information Office

Classification:

Simple

Type of Transaction:

G2G- Government to Government

Who may avail:

Regular and Job Order Employee of the  City

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Letter of Request

HRMO

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Submission of letter request by the applicant

1.Recording of Data

None

2 minutes

MIO Staff

2.Filling out  ID Application Form

2.Checking of Data

None

2 Minutes

MIO Staff

3.Capturing

3.Photo taking

None

2 Minutes

MIO Photographer

4.Submission

4.Validation of Information

None

2 Minutes

MIO Staff

TOTAL:

None

8Minutes