OFFICE OF THE CITY TOURISM OFFICER

CITY OF CALACA, BATANGAS

FRONTLINE SERVICES

1. Request for Tourism Data and Certifications

The Office of the City Tourism Officer provides tourism-related data and certifications in the City of Calaca upon request.

Office or Division:

Office of the City Tourism Officer

Classification:

Simple

Type of Transaction:

G2C – Government to Citizen

G2B – Government to Business Entity

G2G – Government to Government

Who may avail:

All

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Letter of Request (1 copy)

Client

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit letter of request

Staff will receive and review the letter.

None

5 minutes

Tourism Operations Assistant

Office of the City Tourism Officer

2. Client will receive an acknowledgment from the office/ agency

1. Staff will check the availability of the requested data; and

2. Staff will inform the client the status of the data and/or certification.

None

10 minutes

Tourism Operations Assistant

Office of the City Tourism Officer

3. Client will proceed to the Office of the City Treasurer to pay the Secretary’s Fee.

Treasury staff will accept and process the payment.

Secretary’s Fee – PHP 40/page

5 minutes

Administrative Assistant I

Office of the City Treasurer

4. Client will present the Official Receipt to the Office of the City Tourism Officer

Staff will check and verify the Official Receipt

None

3 minutes

Tourism Operations Assistant

Office of the City Tourism Officer

5. Client will receive the requested data and/or certification

After verifying the receipt, the staff will print and issue the data and/or certification to the client

None

5 minutes

Tourism Operations Assistant

Office of the City Tourism Officer

6. Register in the logbook to record the purpose of visit and document requested

Staff will hand out the logbook to the client

None

3 minutes

Tourism Operations Assistant

Office of the City Tourism Officer

TOTAL

31 minutes