OFFICE OF THE CITY ASSESSOR

EXTERNAL SERVICE

1. ISSUANCE OF NEW TAX DECLARATION

Tax Declaration is a document that reflects the value of the real property (Land, Building/Improvement, or Machinery) for purposes of real property taxation, assessed against the owner/taxable person or entity, as authorized under the Local Government Code of 1991 (RA 7160).

1.1. TRANSFER OF OWNERSHIP OF TAX DECLARATION

Office or Division:	City Assessor’s Office
Classification:	Simple, Complex, Highly Technical
Type of Transaction:	G2G-Government to Government, G2B-Government to Business, G2C-Government to Citizens
Who may avail:	Any person, natural or juridical or their duly authorized representatives, owning or administering real property in the City of Calaca may avail of this service
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Request Letter/requisition slip		City Assessor’s Office
Deed of Conveyance: Deed of Sale/Donation Secretary Certificate if the seller is a corporation) Deed of Exchange Extrajudicial Settlement of the Estate Affidavit of Self-Adjudication (sole heir) Deed of Conditional Sale Deed of Partition Court Order (if necessary) Others (specify)		Notary Public or file submitted to the Registry of Deeds Philippine Court
Certificate of Authorizing Registration (eCAR) duplicate or photocopy		Bureau of Internal Revenue, Registry of Deeds
Tax Declaration		City Assessor’s Office
Title - eCopy and Xerox copy of original (If titled property)		Registry of Deeds
Survey Plan (if subdivided)		Property Owner/Surveying Office/ Bureau of Lands
Affidavit of Publication (if inherited)		Publishing House
Transfer Tax Certificate		City Treasurer`s Office
Real Property Tax Clearance		City Treasurer`s Office
Special Power/General Power of Attorney (if necessary)		Notary Public/Philippine Consulate in a foreign country
Affidavit of Adjoining Owners (If necessary)		Notary Public
Certification of Alienable and Disposable ( for Barangay within Forestland)		Community Environment and Natural Resources(CENRO or DENR)
Others (Specify)

CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
Submit request letter / filled-out requisition slip inclusive of all documents required.	Receives request letter/ requisition slip and forwards the request to the Officer in Charge of the office.	None	30 seconds - 1 minute	Administrative Assistant I
	Checks and validates submitted documents.		4-6 minutes	City Assessor
	Forwards the request to the division responsible.
	Transfer to the assigned employee		30 seconds – 1 minute	LAOO IV
	Prepares Field Appraisal & Assessment Sheets (FAAS), Tax Declaration and Notice of Assessment.	None	30-45 minutes (If subdivision, 2 days or more depending on lot area and number of parcels)	LAOO II/ LAOO I
	Reviews and signs the FAAS, Tax Declaration and Notice of Assessment.		6 minutes	LAOO IV
	Reviews and recommends the approval of the Tax Declaration and Notice of Assessment		6 minutes	Assistant City Assessor
	Approves the Tax Declaration		6 minutes	City Assessor

	and Notice of Assessment.
	Posting and sorting of tax declaration for release.	None	15-30 minutes	Administrative Assistant I
Receives a new copy of tax declaration.	Releases the new tax declaration.	None	5 minutes	Administrative Aide IV
End of Transaction

Simple – involves transfer of lot only

Complex – involves transfer of lot with improvements

Highly Technical – involves transfer of multiple lots and improvements in excess of five (5) real property units.

1.2. SEGREGATION/CONSOLIDATION OF LOT

Office or Division:	City Assessor’s Office
Classification:	Complex, Highly Technical
Type of Transaction:	G2G-Government to Government, G2B-Government to Business, G2C-Government to Citizens
Who may avail:	Any person, natural or juridical or their duly authorized representatives, owning or administering real property in the City of Calaca may avail of this service
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Request Letter/requisition slip		City Assessor’s Office
Deed of Conveyance Deed of Sale/Donation Secretary Certificate if the seller is a corporation) Deed of Exchange Extrajudicial settlement of the estate Affidavit of Self-Adjudication (sole heir) Deed of Conditional Sale Deed of Partition (if Segregation) Others (specify)		Notary Public or file submitted to the Registry of Deeds
Certificate of Authorizing Registration (eCAR) duplicate or photocopy		Bureau of Internal Revenue, Registry of Deeds
Tax Declaration		City Assessor’s Office
Approved Subdivision Plan		Property Owner/Surveying Office/ Bureau of Lands
Title - eCopy and Xerox copy of original (If titled property)		Registry of Deeds
Transfer Tax Certificate		City Treasurer`s Office
Real Property Tax Clearance		City Treasurer`s Office

Special Power/General Power of Attorney (if necessary)			Notary Public/Philippine Consulate in a foreign country
Affidavit of Adjoining Owners (if necessary)			Notary Public
Certification of Alienable and Disposable ( for Barangay within Forestland)			Community Environment and Natural Resources(CENRO or DENR)
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
Submit request letter / filled-out requisition slip inclusive of all documents required.	Receives request letter/requisition slip and forwards the request to the Officer in Charge of the office.	None		30 seconds - 1 minute	Administrative Assistant I
	Checks and validates submitted documents.			4-6 minutes	City Assessor
	Forwards the request to the division responsible.
	Transfer to the assigned employee			30 seconds – 1 minute	LAOO IV
	Prints property record and latest tax map.			2 days or more depending on lot area and number of parcels	Tax Mapping Aide
	Researches and checks parcel configuration/ plotting. Conducts ocular inspection (if necessary). Prepares FAAS, Tax Declaration, Notice of Assessment. Updates tax maps.

	Reviews and signs/initial the FAAS, Tax Declaration, Notice of Assessment and Tax Map.		6-10 minutes	LAOO IV
	Reviews and recommends the approval of the FAAS, Tax Declaration, Notice of Assessment and Tax Map.		6-10 minutes	Assistant City Assessor
	Approval of the new tax declaration and notice of assessment.	None	6-10 minutes	City Assessor
	Posting and	None	30 minutes	Administrative
	sorting of tax			Assistant I
	declaration for
	release.
Receives new copy of tax declaration.	Releases the new tax declaration.	None	5 minutes	Administrative Aide IV
End of Transaction

Complex – 1-5 parcels with/without improvement

Highly Technical – 6-10 parcels with/without improvement

1.3. NEW ASSESSMENT/DISCOVERY/REASSESSMENT

Office or Division:	City Assessor’s Office
Classification:	Simple, Complex, Highly Technical
Type of Transaction:	G2G-Government to Government, G2B-Government to Business, G2C-Government to Citizens
Who may avail:	Any person, natural or juridical or their duly authorized representatives, owning or administering real property in the City of Calaca may avail of this service
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Request Letter/requisition slip		City Assessor’s Office
Approved Building Permit Approved Building Plan Occupancy Permit		City Engineer’s Office
Bill of Materials		Property Owner

Sworn Statement of owner property.		declaring
Tax Declaration (land)			City Assessor’s Office
Real Property Tax Clearance			City Treasurer`s Office
In case of Land (Untitled): Approved Survey Plan with Technical Description			Licensed Geodetic Engineer duly approved by the Land Management Bureau (LMB) of the Department of Environment and Natural Resources
Certification of Alienable & Disposable Certification from the Barangay Affidavit of Adjoining Owners Affidavit of ownership and/or Sworn Statement Others (specify)			Community Environment and Natural Resources(CENRO or DENR) Barangay Chairman Adjoining Owners/Notary Public Property Owner/Notary Public
In case of Land (titled property): certified true copy of Title (free patent, homestead or miscellaneous sales) Approved Survey Plan with Technical Description			Register of Deeds Licensed Geodetic Engineer duly approved by the Land Management Bureau (LMB) of the Department of Environment and Natural Resources
Others (specify)
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
Submit request letter / filled-out requisition slip inclusive of all documents required.	Receives request letter/requisition slip and forwards the request to the Officer in Charge of the office.	None		30 seconds - 1 minute	Administrative Assistant I
	Checks and validates submitted documents. Forwards the request to the			4-6 minutes	City Assessor

	division responsible.
	Transfer to the assigned employee		30 seconds – 1 minute	LAOO IV
	Schedule ocular inspection of the property.		1 day	LAOO II/ LAOO I
	Ocular inspection of the property.		3-4 hours	LAOO II/ LAOO I
	Prepares the FAAS, new Tax Declaration.		6-10 minutes	LAOO II/ LAOO I
	Reviews and signs/initial the FAAS, Tax Declaration and Notice of Assessment.		6-10 minutes	LAOO IV
	Reviews and recommends the approval of the Tax Declaration and Notice of Assessment.		6-10 minutes	Assistant City Assessor
	Approval of the new tax declaration and notice of assessment.	None	6-10 minutes	City Assessor
	Posting and
	sorting of tax	None	30 minutes	Administrative
	declaration for			Assistant I
	release.
Receives new copy of tax declaration.	Releases the new tax declaration.	None	5 minutes	Administrative Aide IV
End of Transaction

1.4. CORRECTION/UPDATING OF ENTRY

Office or Division:		City Assessor’s Office
Classification:		Simple
Type of Transaction:		G2G-Government to Government, G2B-Government to Business, G2C-Government to Citizens
Who may avail:		Any person, natural or juridical or their duly authorized representatives, owning or administering real property in the City of Calaca may avail of this service
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
Request Letter/requisition slip				City Assessor’s Office
Tax Declaration				City Assessor’s Office
TCT/CCT – authenticated/certified copy from Registry of Deeds (for correction of Owner/s’ Name, Technical Description, etc.)				Registry of Deeds
Affidavit to be used in Correction				Notary Public
Real Property Tax Clearance				City Treasurer`s Office
Others (Specify)
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
Submit request letter / filled-out requisition slip inclusive of all documents required.	Receives request letter/requisition slip and forwards the request to the Officer in Charge of the office.		None		30 seconds - 1 minute	Administrative Assistant I
	Checks and validates submitted documents.				4-6 minutes	City Assessor
	Forwards the request to the division responsible.
	Transfer to the assigned employee				30 minutes	LAOO IV
	Prepares Tax FAAS, Declaration and				6-10 minutes	LAOO II/ LAOO I

	Notice of Assessment.
	Reviews and signs/initial the Tax Declaration and Notice of Assessment.		6-10 minutes	LAOO IV
	Reviews and recommends the approval of the Tax Declaration and Notice of Assessment.		6-10 minutes	Assistant City Assessor
	Approval of the new tax declaration and notice of assessment.	None	6-10 minutes	City Assessor
	Posting and
	sorting of tax	None	30 minutes	Administrative
	declaration for			Assistant I
	release.
Receives a new copy of tax declaration.	Releases the new tax declaration.	None	5 minutes	Administrative Aide IV
End of Transaction

1.5. ANNOTATION (MORTGAGE, WARRANT OF LEVY & OTHER INCLUDING TCT/CCT-RELATED ANNOTATIONS)

Office or Division:	City Assessor’s Office
Classification:	Simple
Type of Transaction:	G2G-Government to Government, G2B-Government to Business, G2C-Government to Citizens
Who may avail:	Any person, natural or juridical or their duly authorized representatives, owning or administering real property in the City of Calaca may avail of this service
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Annotation/Cancellation of Mortgage
Request Letter/requisition slip		City Assessor’s Office

Tax Declaration			City Assessor’s Office
Real Estate Mortgage Agreement/Release of Mortgage			Private person/ Bank/any lending institution wherein the property is being encumbered, duly noted, and signed by the Register of Deeds
Annotation/Cancellation Fee			City Treasurer's Office
Special Power of Attorney if the mortgagor is not the owner of the subject property			Property owner
Real Property Tax Clearance			City Treasurer`s Office

Certificate of Sale
Certified True Copy of tax declaration			City Assessor's Office, Records Division

Tax Levy
Notice of Levy/Cancellation of Levy			City Treasurer's Office
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
Submit request letter / filled-out requisition slip inclusive of all documents required.	Receives request letter/requisition slip and forwards the request to the Officer in Charge of the office.	None		30 seconds - 1 minute	Administrative Assistant I
	Checks and validates submitted documents.			4-6 minutes	City Assessor
	Forwards the request to the division responsible.
	Transfer to the assigned employee			1-2 minutes	LAOO IV
	Prepares Tax Declaration			6-10 minutes	LAOO II/ LAOO I
	Reviews and signs/initial the Tax Declaration			6-10 minutes	LAOO IV

	Reviews and recommends the approval of the Tax Declaration		6-10 minutes	Assistant City Assessor
	Approval of the tax declaration and notice of assessment.	None	6-10 minutes	City Assessor
Receives a new copy of tax declaration.	Releases the new tax declaration.	None	5 minutes	Administrative Aide IV
End of Transaction

1.6. CANCELLATION OF ASSESSMENT

Office or Division:		City Assessor’s Office
Classification:		Simple
Type of Transaction:		G2G-Government to Government, G2B-Government to Business, G2C-Government to Citizens
Who may avail:		Any person, natural or juridical or their duly authorized representatives, owning or administering real property in the City of Calaca may avail of this service
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
Request Letter/requisition slip				City Assessor’s Office
Tax Declaration				City Assessor’s Office
Real Property Tax Clearance				City Treasurer’s Office
Demolition Permit (in case of demolition)				City Engineer’s Office
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
Submit request letter / filled-out requisition slip inclusive of all documents required.	Receives request letter/ requisition slip and forwards the request to the Officer in Charge of the office. Checks and validates submitted documents. Forwards the request to the		None		30 seconds - 1 minute 4-6 minutes	Administrative Assistant I City Assessor

	division responsible
	Schedule ocular inspection of the property.		3-5minutes	LAOO IV
	Ocular inspection of the property		1 day	LAOO II/ LAOO I
	Prepares Notice of Cancellation of Assessment (NOCA) and forwards to the Officer in charge.		30 minutes	LAOO II/ LAOO I
	Reviews and signs/initial the Notice of Cancellation.		6-10 minutes	LAOO IV
	Reviews and recommends the Notice of Cancellation.		6-10 minutes	Assistant City Assessor
	Approval of the Notice of Cancellation and issuance of new tax declaration and notice of assessment.	None	4-6 minutes	City Assessor
	Posting and
	sorting of notice	None	30 minutes	Administrative
	of cancellation			Assistant I
	for release.
Receives new copy of notice of cancellation.	Releases the notice of cancellation.	None	5 minutes	Administrative Aide IV
End of Transaction

2. REQUEST FOR CERTIFIED TRUE COPY OF REAL PROPERTY ASSESSMENT DOCUMENTS, TAXMAP AND PROPERTY CERTIFICATION

2.1. CERTIFIED COPY OF TAX MAP

Office or Division:		City Assessor’s Office
Classification:		Simple
Type of Transaction:		G2C-Government to Citizen
Who may avail:		Any person, natural or juridical or their duly authorized representatives, owning or administering real property may avail of this service
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
Filled-up request slip				City Assessor’s Office
Real Property Tax Payment up to the current year				City Treasurer`s Office
Official Receipt				City Treasurer`s Office
Authorization Letter/SPA (if the person requesting is not the declared owner)				Property Owner / Authorized Representative
Photocopy of valid ID (Property Owner & Representative)				Property Owner / Authorized Representative
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
Submit the filled-up request slip	Validates and receive requests		None		5 minutes	Administrative Assistant I
Owners pay the corresponding fee.	City Treasurer’s Office		Php 40.00 / tax map		10 minutes	City Treasurer’s Office Billing/Cashier Officer
Presents corresponding OR	Prints tax map submits for signature and records the OR number		None		5 minutes	Taxmapping Aide
	Signs tax map				30 seconds – 1 minute	LAOO IV
Receives the	Releases tax
copy of tax map	map with the		None		5 minutes	Administrative
	Official					Aide IV
	Receipt.
End of Transaction

2.2. CERTIFIED COPY OF TAX DECLARATION

Office or Division:		City Assessor’s Office
Classification:		Simple
Type of Transaction:		G2C-Government to Citizen
Who may avail:		Any person, natural or juridical or their duly authorized representatives, owning or administering real property may avail of this service
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
Filled-up request slip				City Assessor’s Office
Real Property Tax Payment up to the current year				City Treasurer`s Office
Official Receipt				City Treasurer`s Office
Authorization Letter/SPA (if the person requesting is not the declared owner)				Property Owner / Authorized Representative
Photocopy of valid ID (Property Owner & Representative)				Property Owner / Authorized Representative
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
Submit the filled-up request slip	Validates and receives requests.		None		5 minutes	Administrative Assistant I
Owners pay the	City		Certification		10 minutes	City Treasurer’s
corresponding	Treasurer’s		fee - Php			Office
fee.	Office		40.00			Billing/Cashier
			Doc. Stamp			Officer
			tax- Php
			30.00
			Per property
Presents corresponding OR.	Print tax declaration and submit for signature and record the OR number		None		5 minutes	Administrative Assistant I
	Signs the Certified True Copy of the Tax Declaration				30secs – 1 minute	City Assessor
Receives a copy of tax declaration.	Releases tax declaration with the Official Receipt.		None		5 minutes	Administrative Aide IV
End of Transaction

2.3. ISSUANCE OF CERTIFICATION

Certificate of No improvement, Certificate of with improvement, Certificate of Property Holdings and other certification.

Office or Division:		City Assessor’s Office
Classification:		Simple
Type of Transaction:		G2C-Government to Citizen
Who may avail:		Any person, natural or juridical or their duly authorized representatives, owning or administering real property may avail of this service
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
Filled-up request slip				City Assessor’s Office
Real Property Tax Payment up to the current year				City Treasurer`s Office
Official Receipt				City Treasurer`s Office
Authorization Letter/SPA (if the person requesting is not the declared owner)				Property Owner / Authorized Representative
Photocopy of valid ID (Property Owner & Representative)				Property Owner / Authorized Representative
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
Submit the filled-up request slip	Validates and receives requests.		None		5-30 minutes	Administrative Assistant I
Owners pay the	City		Cert. fee -
corresponding	Treasurer’s		Php 40.00		10 minutes	City Treasurer’s
fee.	Office		Doc. Stamp			Office
			tax- Php			Billing/Cashier
			30.00			Officer
			Per
			Certification
Presents corresponding OR.	Print certification and submit for signature and record the OR number		None		5 minutes	Administrative Assistant I
	Signs the requested certification				30 seconds – 1 minute	City Assessor
Receives the	Releases
copy of	certification		None		5 minutes	Administrative
requested	with the					Aide IV
certification.	Official
	Receipt.
End of Transaction

FEEDBACK AND COMPLAINT

Feedback Submission
	Client Step	Agency Action
How to send/file feedback/complaint	A suggestion box is available for the client to send feedback or file a complaint	responsible staff opens the suggestion box and files all the feedback/ complaints received.
	Write feedback/complaint and drop it in the box located at the lobby of the building near the Information	Feedback/complaint requiring an answer is forwarded to the concerned person/division and is required to answer within three (3) days after receipt.
	For inquiry and follow-up, please call the number provided here.	The answer is then relayed to the client.

Office

Address

Contact Information

City Assessor`s Office

City Hall, Marasigan St., Barangay 4, City of Calaca, Batangas 4212

Phone: (043) 424-0627 local 109

Cellular phone: +63 998 869 2037 Email: assessorcalaca@yahoo.com