City Information and Communication Technology Office

Department Officials » City Development » City Information and Communication Technology Office

The City Information and Communication Technology (ICT) Office, is at the forefront of driving digital innovation and transformation within the city. With a strong foundation in strategic planning, project management and a deep understanding of efficient technology utilization, Hon. Sofronio C. Ona Jr, City Mayor positioned the ICT Office as a catalyst for modernizing and streamlining government operations.

The CICT office personnel’s expertise in enhancing technological infrastructure and fostering collaboration among city departments is evident in the seamless communication and coordination facilitated by the ICT Office. Through strategic initiatives and cutting-edge solutions, the CICT Office empowers the city to embrace digital inclusion and optimize services for the benefit of every citizen.

With a commitment to excellence and a vision for a smart, inclusive and sustainable future, the City ICT Office embodies innovation, efficiency and a strong focus on enhancing the quality of life for the community through strategic deployment of information and communication technology.

Vision

To be a catalyst for transformative innovation, leveraging technology to empower the City of Calaca towards a smart, inclusive, and sustainable future..

Mission

We, at the City ICT Office, are dedicated to advancing the digital transformation of our local government. Guided by our commitment to excellence and efficiency, we strive to:

Empower Access

Provide equitable access to technology and information, ensuring that every citizen benefits from digital inclusion.

Drive Innovation

Foster a culture of continuous improvement and innovation by developing and implementing cutting-edge solutions that enhance public services.

Strengthen Collaboration

Facilitate seamless communication and collaboration among city departments, partners and the community, creating a unified ecosystem.

Enhance Security

Safeguard sensitive data and critical infrastructure to maintain the trust and privacy of our citizens.

Optimize Efficiency

Streamline processes and operations through the effective use of technology, reducing bureaucracy and enhancing service delivery.

Promote Sustainability

Champion environmentally responsible practices and leverage technology to build a sustainable and resilient city.

Engage the Community

Actively engage with our community to understand their needs, feedback, and aspirations, ensuring that our ICT initiatives align with their expectations.

With these guiding principles, we aim to be at the forefront of digital governance, driving positive change and making the City of Calaca a model of modern, accessible, and citizen-centric local government.

List of Services and Programs

The services provided by the City Information and Communication Technology (CICT) Office are essential for facilitating efficient governance, improving public services and enhancing communication. Here is a list of common services offered by the CICT Office:

NETWORK INFRASTRUCTURE MANAGEMENT

Design, installation, and maintenance of the local government’s network infrastructure.
Internet connectivity and bandwidth management.

SERVER AND DATA CENTER MANAGEMENT

Maintenance and monitoring of servers and data centers to ensure uptime and data security.
Data backup and disaster recovery planning.

SOFTWARE AND APPLICATION SUPPORT

Development and maintenance of government-specific software and applications.
Helpdesk support for software-related issues.
Licensing and software updates management.

E-GOVERNMENT SERVICES

Development and maintenance of the local government’s official website.
Online services for citizens, including payment portals, permit applications and public information access.

CYBERSECURITY AND DATA PROTECTION

Implementation and monitoring of cybersecurity measures to protect government data and systems.
Security audits and vulnerability assessments.
Incident response and threat mitigation.

TELECOMMUNICATIONS SERVICES

Managing government phone systems.
Implementing and managing Voice over IP (VoIP) systems for cost-effective communication.
Video conferencing services for remote meetings and collaboration.

DATA ANALYTICS AND REPORTING

Data collection and analysis for evidence-based decision-making.
Creating dashboards and reports for local government officials.
Open data initiatives to promote transparency and data accessibility.

ICT PROCUREMENT AND VENDOR MANAGEMENT

Procurement of hardware and software.
Vendor selection, contract management and negotiations.
Budgeting and cost control for ICT projects.

ICT POLICY AND GOVERNANCE

Development and implementation of ICT policies and standards.
Ensuring compliance with data privacy and security regulations.
ICT strategy development to align with the local government’s goals.

COLLABORATION AND COMMUNICATION TOOLS

Email and collaboration platforms for government staff.
Intranet for internal communication and document sharing.
Knowledge management systems for efficient information sharing.

These services are crucial for enhancing the efficiency of the City Government of Calaca, improving public services and fostering transparency and citizen engagement. The specific services offered may vary depending on the size, resources and priorities of the City Government of Calaca.

Mr. Mark Jerome S. See

EA-CICT

Biography

Mark is a dynamic leader in the field of information technology and public administration. With a solid background as the former ICT Specialist of ECCD Council and MIS Assistant Chief of Malabon City, he played a pivotal role in enhancing technological infrastructure and streamlining operations. Currently serving as the Officer-in-Charge of the City of Calaca ICT office, he continues to drive innovation and digital transformation within the public sector. His expertise in strategic planning, project management, and effective utilization of technology has earned him a reputation for delivering results. Mark holds a bachelor’s degree in HRM from Our Lady of Fatima University with various ICT certifications, and his commitment to fostering efficient and accessible government services remains unwavering.